Lean and Mean Process Improvement
Lean and Mean Process Improvement is a straight forward presentation of the tools of Lean Six Sigma process improvement. It touches on market analysis, team building, easy to use graphical tools and easy to understand explanations of statistical tools. This approach is not by accident. Process improvement, including Lean Six Sigma, has too long been focused on corporate wide roll-outs and 'quality programs'. That approach to improving business performance is based more upon words than deeds, more upon supervision than leadership. Lean and Mean Process Improvement is written to be used by people at all organizational levels. This bottom-up approach will help senior management to understand processes 'out on the floor' and how they impact the customer chain all the way to the end user. This alignment will help make Lean Six Sigma rollouts more successful The author wants one very important concept to evolve from this book. Process improvement, Lean Six Sigma or otherwise, can and should