Marketing Services
Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service. Building on eight years of research, the authors develop a model for understanding the rel...
| Butik | Lagerstatus | Leverans | Pris | Frakt | Totalt |
|---|---|---|---|---|---|
| Bokus | - | 179 | 0 | 179 SEK | |
| Akademibokhandeln | - | 219 | 0 | 219 SEK |